Refund Policy
At Xpress Supply, we hope everyone has a hassle-free shopping experience. However, despite our best efforts, there may be an issue with your order.
Therefore, if you are not completely satisfied with your order, you can count on us to make things right. But first, we want you to read this Refund Policy to ensure your Refund Request is eligible.
We will process your Refund Request if:
• The returned item(s) are returned to us within 7 days of your purchase.
• The returned item(s) are new, unused, and unwashed.
• The returned item(s) are accompanied by their original tags and receipts.
Failure to comply with the conditions mentioned above will result in the rejection of your Refund Request.
If your Refund Request has been accepted, we will notify you through the email you used while registering an account on our site. Please note that processing your Refund Request can take up to 10 business days.
If you meet the Refund criteria, your reverted amount will be reflected in your bank account in 7-10 business days. If it takes longer than that, please reach out to us.
Please note that the delay could be caused by your local bank’s side in some cases.
Xpress Supply reserves the right to refuse damaged, used, or custom-made products.
Should you have any questions about our Refund Policy, please send them to admin@xpressupply.com.
Therefore, if you are not completely satisfied with your order, you can count on us to make things right. But first, we want you to read this Refund Policy to ensure your Refund Request is eligible.
We will process your Refund Request if:
• The returned item(s) are returned to us within 7 days of your purchase.
• The returned item(s) are new, unused, and unwashed.
• The returned item(s) are accompanied by their original tags and receipts.
Failure to comply with the conditions mentioned above will result in the rejection of your Refund Request.
If your Refund Request has been accepted, we will notify you through the email you used while registering an account on our site. Please note that processing your Refund Request can take up to 10 business days.
If you meet the Refund criteria, your reverted amount will be reflected in your bank account in 7-10 business days. If it takes longer than that, please reach out to us.
Please note that the delay could be caused by your local bank’s side in some cases.
Xpress Supply reserves the right to refuse damaged, used, or custom-made products.
Should you have any questions about our Refund Policy, please send them to admin@xpressupply.com.